Complimentary Leak Check
A focused 15–20 minute screening conversation to see whether meaningful leakage likely exists.
Southern Illinois revenue recovery · Now booking
Find the leaks.
Fix the follow-through.
Recover the revenue.
618 Works helps locally owned service businesses recover revenue already hiding inside missed inquiries, unfinished follow-up, unsold estimates or treatment plans, cancellations, inactive customers, and inconsistent processes.
Book a complimentary Revenue Leak Check
A practical 15–20 minute conversation. No pitch deck. No obligation.
Common signs
- Calls and forms that never become appointments
- Estimates or treatment plans that stall
- Cancellations that leave capacity unused
- Past customers who quietly disappear
Local partner.
Operational diagnosis.
Hands-on implementation.
Measurable follow-through.
Revenue is often lost after demand already exists
Your next growth opportunity may already be sitting in your current workflow.
Most local service businesses do not need another abstract strategy. They need to know what happens after the phone rings, the form arrives, the consultation ends, the estimate is sent, or an appointment is cancelled.
618 Works identifies the points where legitimate opportunities stall, builds a more reliable process, helps the team use it, and measures what comes back.
The 618 Revenue Recovery Method
One practical system from first inquiry to measurable recovery.
We look at the whole path—not just one tool, one employee, or one marketing channel.
- CaptureAre legitimate inquiries received and recorded?
- RespondHow quickly and reliably does the team respond?
- ConvertWhat becomes an appointment, treatment, contract, or sale?
- Follow throughWhat happens when someone does not close immediately?
- RecoverHow are cancellations, stalled work, and unused capacity handled?
- ReactivateWhich past customers or unresolved opportunities can return?
- Retain & referHow are repeat business, reviews, and referrals supported?
- StandardizeDoes the team follow one dependable process?
- MeasureCan the owner see leakage and recovered revenue?
How engagement starts
Diagnosis first. Implementation only where it makes sense.
Revenue Recovery Review
A structured diagnostic that maps the customer journey, estimates the opportunity, and prioritizes fixes.
Practical implementation
Workflow, follow-up, training, measurement, and carefully chosen automation—built around the highest-value issues.
Measure what returns
Track process adoption, recovered opportunities, and revenue using clear, agreed-upon attribution.
Clear starting points. No mystery pricing.
Know what the next step costs before you spend time on a call.
We believe pricing should be straightforward when the scope is predictable. When it is not, we show you the starting point and define the scope, price, and boundaries before paid work begins.
Start here
618 Revenue Leak Check
Complimentary
A focused 15–20 minute screening conversation to determine whether meaningful leakage likely exists and whether a deeper review would be useful.
Book the Leak Check →Structured diagnostic
Revenue Recovery Review
$999
A structured diagnostic that maps the customer journey, identifies breakdowns, estimates the opportunity conservatively, and prioritizes the highest-value fixes.
See how the Review works →Hands-on execution
Revenue Recovery System
Starting at$3,500
Implementation of the highest-value workflow, follow-up, training, measurement, and carefully selected automation changes.
Ask about implementation →Ongoing support
Revenue Control & Improvement
Custom scope
Ongoing reporting, workflow tuning, reactivation, and process-adherence support when continuing involvement makes sense.
Ask about ongoing support →Why show pricing at all?Because you should be able to tell whether 618 Works is in the right ballpark before investing your time. Clear work gets a clear price. Variable work gets a clear starting point and a written scope before anything begins.
Already know what you need help with?
If you already have a follow-up, scheduling, reactivation, conversion, handoff, or measurement problem you want to address, you do not have to start by pretending the problem is unknown. Tell us what is happening and we will point you toward the most sensible next step.
A system for ongoing follow-through
Need the process to keep running after implementation?
Keep inquiries, appointments, unresolved opportunities, cancellations, reactivation, and follow-up visible and moving without relying on memory or scattered manual effort.
Choose from Essential, Growth, and Pro based on how much automation, recovery, reporting, and ongoing optimization your business needs.
618 Follow-Through System
Starting at $297/month + $997 implementation
See plans & features →Growth — $497/month — is our most complete fit for businesses that need follow-up, recovery, reactivation, and revenue visibility working together.
Who we help
Built for service businesses where follow-through affects revenue.
618 Works works with locally owned service businesses across Southern Illinois and the surrounding region. If your business relies on inquiries, appointments, estimates, consultations, renewals, repeat visits, or referrals, the Revenue Recovery Method can be adapted to your workflow. These are examples—not a closed list.
Dental & orthodonticsGeneral contractors & home services
Property & field services
Professional & relationship-based services
Unscheduled treatment, new-patient conversion, cancellations, recall, and reactivation.
Explore dental recovery → Med spas & aestheticsConsultation conversion, rebooking, packages, memberships, and lapsed clients.
Explore aesthetics recovery →Lead response, estimate follow-up, scheduling, handoffs, referrals, and repeat work.
Roofing, tree service, land management, and other businesses where crews, estimates, and follow-up must stay coordinated.
Insurance agencies and other service businesses where unfinished opportunities, renewals, and repeat relationships matter.
Meet Ian Fuchs
Southern Illinois roots. Serious operational experience.
Ian is a Southern Illinois–based operations and process-improvement leader with 15 years of experience helping teams fix broken workflows, improve follow-through, and make better use of the opportunities already in front of them.
He founded 618 Works to bring that same practical discipline to local businesses—without bloated consulting engagements, generic marketing packages, or unnecessary technology.
Find the leak. Fix the process. Measure what comes back.
Start with a complimentary 618 Revenue Leak Check
Twenty minutes may be enough to see whether a deeper review is worth pursuing.
We will discuss where opportunities enter your business, what happens next, and where follow-through may be breaking down. The goal is clarity—not a free hour of consulting and not a high-pressure sales call.
Book your Leak Check
Phone: 618-680-0135
Scheduling is connected. Questions before booking? Email hello@618works.com.
Open scheduling