How 618 Works

Diagnose the leak. Repair the workflow. Measure what returns.

618 Works begins with the customer journey already inside your business—then identifies where legitimate opportunities stall, which breakdowns matter most, and what practical changes can recover value.

Book a complimentary Revenue Leak Check See the industries we serve →

The operating principle

Technology is never the starting point. The starting point is understanding exactly where the process breaks.

The engagement path

Four stages. Clear boundaries at every step.

Complimentary 618 Revenue Leak Check

Complimentary

A focused 15–20 minute conversation to determine whether meaningful leakage likely exists. It is a screening conversation—not a free redesign of the business.

Outcome:

Not a fit, revisit later, or consider a paid Review.

Revenue Recovery Review

$999

A structured diagnostic that maps the customer journey, identifies breakdowns, estimates opportunity conservatively, and prioritizes the highest-value fixes.

Outcome:

A findings report and practical implementation roadmap.

Revenue Recovery System

Starting at $3,500

Hands-on implementation of the highest-priority workflow, follow-up, training, measurement, and carefully selected automation changes.

Outcome:

A clearer process with owners, triggers, timeframes, and completion standards.

Revenue Control & Improvement

Custom ongoing scope

Ongoing reporting, workflow tuning, reactivation support, and process-adherence review when continuing support makes sense.

Outcome:

Measured performance and fewer opportunities quietly slipping away.

Upfront where we can be. Specific before you commit.

Pricing should reduce uncertainty—not create it.

The Leak Check is complimentary. The Revenue Recovery Review is $999. Implementation starts at $3,500.

Ongoing work is scoped individually because the right level of support depends on the process, volume, systems, and measurement required. Before paid work begins, you will know the scope, price, deliverables, and boundaries.

Already know the problem you want fixed? You can skip the guessing and email hello@618works.com with a short description.

The 618 Revenue Recovery Method

Nine questions that reveal where value is being lost.

CaptureAre legitimate inquiries consistently received and recorded?
RespondHow quickly and reliably does the team respond?
ConvertWhat becomes an appointment, treatment, contract, or sale?
Follow throughWhat happens when someone does not close immediately?
Recover the scheduleHow are cancellations, no-shows, and unused capacity handled?
ReactivateWhich past customers or unresolved opportunities can responsibly return?
Retain & referHow are repeat business, reviews, referrals, and renewals supported?
StandardizeDoes the team follow one reliable process?
MeasureCan the owner see leakage, follow-through, and recovered revenue?

Start with a focused conversation

Twenty minutes may be enough to see whether a deeper review is worthwhile.

Complimentary Leak Check

No obligation. No generic pitch deck. Just a practical conversation about where opportunities may be stalling.

Book a complimentary Revenue Leak Check